Our exec team.
We're the best at connecting people and that starts at the very top. Meet our fearless leaders; they plot our path forward and walk every step of it with us. Rather than spin you the conventional Exec script, here's a few things you might not know about them...
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Here's what makes us, us.
We’re a UK travel, meeting and event specialist, and we’re experts in connecting people - in person and virtually.
We’re a fun bunch and we love what we do.
Formerly known as Capita Travel and Events and NYS, we’ve been connecting people for years (since 1972 to be exact). Over the years, we’ve built a team of creative minds, innovators and problem-solvers, living and breathing our vision, promise and values every day - it's what makes us who we are.
We help organisations to connect with their people. We do this by understanding your culture, people and customers. We help control costs while protecting the wellbeing of people, to provide the most effective approach for travel, meetings and events.
From booking a rail ticket to managing multi-million-pound travel programmes, sourcing a symphonic orchestra to an unforgettable event experience on the African plains, we’re a team of creative minds, innovators and problem solvers.
James Parkhouse, CEO
I’ve been in professional and leadership roles for 20+ years and involved with travel, meetings, and events for over 15 of them. In my career, I’ve been fortunate to lead teams in the UK and internationally across diverse sectors but travel, meetings and events has now been the majority of my career and is what I consider home.
Fun fact:
I’ve often been guilty of over-sharing, so there might not be much you don’t already know…
Ok, here’s one… my grandfather invented Neapolitan ice cream by being the first person to produce a process to put all 3 colours, made with pistachio, vanilla and strawberry to present the Italian flag (not chocolate as used today) in a tub, without them mixing ... at least this is what my Mum always told me.
Donna Fitzgerald, COO
I’ve been with Agiito through most of its journey over the past 30 years, holding a number of positions with Lonsdale Travel and Capita Travel and Events across Operations, Account Management, Customer Solutions and recently leading our Business Development and Bid teams before joining the Exec team as COO.
Fun fact:
I was a competitive gymnast up to the age of 20, I know, hard to believe but I have the medals and trophies to prove it!
Carl Law, CTO
Whilst I've always been involved in writing code/software, it hasn't always been my job! It mainly started as a hobby at 14, and I still can't believe I get paid to do what essentially was/is my hobby! Before getting into technology professionally and ending up here, I spent many years working in Finance/Insurance across a variety of roles - endowment complaints handler, financial advisor assistant within a call centre, MI/Report Developer, Ops management of a MI, Governance and Development team - I then decided to focus purely on technology, came to what was NYS and the rest is history so to speak.
Fun fact:
It's no secret that I'm a technology geek! However, you might not know that I am a 1st Dan black belt holder in Taijitsu and Judo (albeit a little out of practice) and teaching them was my job for a bit of time while I transitioned through several jobs, working out what I wanted to do with my career. I also met my wife during training as we were both students at the time.
Steve Banks, CCO
So apart from a ‘brief sabbatical’, I’ve been with the business for 26 years starting with Lonsdale Travel, and have since worked across a variety of areas including Operations, Account Management, Sales and Sports Travel. It’s fair to say, I’m very passionate about the business travel sector and the solutions we provide to customers. I’m also a big advocate of what the industry stands for, so enjoy working with various trade bodies such as ITM, BTA and anything customer facing with regards to travel.
Fun fact:
A little tenuous, but I once gave fashion advice to David Beckham.
We say a big "no" to single use plastics in our offices to help protect the environment and keep our planet clean.
No single-use plastics
We give all of our employees one paid community day every year to share their skills and give back to their local communities.
Community days
Our Mental Health First Aiders are the first line of support to guide our people if they’re struggling with their mental health.
Mental Health
Our scheme offers a discounted bike purchase while reaping the benefits of regular exercise for greener and cheaper commuting.
Cycling scheme
We've partnered with Trees4Travel to help our customers reduce their carbon footprint and hit those CSR goals through carbon offsetting.
Carbon offset
We invest in the wellbeing of our employees through our partnership with Care first employee assistance.
Employee assistance
We continue to seek out and celebrate our people's achievements, no matter their gender to redress our gender pay gap.
Gender pay gap
We’re raising £10,000 for Macmillan Cancer Support this year.
Charity
Our responsibilities.
We’re committed to being a responsible business, from the welfare of our people to the trees in our rainforests. Here’s just a handful of the things we do.
We're open about our values, we live and breathe them in everything we do.
They're the north star that guides us, sets out how we want to see the world and how we want to be seen by it. They ensure we speak with a ‘single voice’ across our business, no matter what we're doing or who we're doing it for.
Our values.
Real.
We say it as it is and we’re not afraid to speak out, even if it makes us uncomfortable.
We put effort into doing the best we can, take responsibility for all our actions and have each other’s backs.
We may be straight talkers, but we are also considerate and respectful.
We are genuine, honest and true to ourselves and our values.
We only say things about fellow colleagues that we would say to their face.
Fluid.
We adapt to any situation and with speed and decisiveness.
We are forward-looking, original thinkers hungry for innovation and excellence.
We always question what can be done better and act on our ideas.
We enjoy the journey we’re on, no matter what comes our way.
Our enthusiasm for pushing boundaries inspires others.