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So, that's a little about us, what about you?

We make a real difference to the ways people connect. How we can help you?

Our exec team.

We're the best at connecting people and that starts at the very top. Meet our fearless leaders; they plot our path forward and walk every step of it with us. Rather than spin you the conventional Exec script, here's a few things you might not know about them...

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It's what makes us, us.

We’re a UK travel, meeting and event specialist, and we’re experts in connecting people - in person and virtually.

​We’re a fun bunch and we love what we do.

Formerly known as Capita Travel and Events and NYS, we’ve been connecting people for years (since 1972 to be exact). Over the years, we’ve built a team of creative minds, innovators and problem-solvers, living and breathing our vision, promise and values every day - it's what makes us who we are.


We help organisations to connect with their people. We do this by understanding your culture, people and customers. We help control costs while protecting the wellbeing of people, to provide the most effective approach for travel, meetings and events.


From booking a rail ticket to managing multi-million-pound travel programmes, sourcing a symphonic orchestra to an unforgettable event experience on the African plains, we’re a team of creative minds, innovators and problem solvers.

James Parkhouse, CEO

I’ve been in professional and leadership roles for 20+ years and involved with travel, meetings, and events for over 15 of them. In my career, I’ve been fortunate to lead teams in the UK and internationally across diverse sectors but travel, meetings and events has now been the majority of my career and is what I consider home.

Fun fact:

I’ve often been guilty of over-sharing, so there might not be much you don’t already know…

Ok, here’s one… my grandfather invented Neapolitan ice cream by being the first person to produce a process to put all 3 colours, made with pistachio, vanilla and strawberry to present the Italian flag (not chocolate as used today) in a tub, without them mixing ... at least this is what my Mum always told me.

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Donna Fitzgerald, COO

I’ve been with Agiito through most of its journey over the past 30 years, holding a number of positions with Lonsdale Travel and Capita Travel and Events across Operations, Account Management, Customer Solutions and recently leading our Business Development and Bid teams before joining the Exec team as COO.

Fun fact:

I was a competitive gymnast up to the age of 20, I know, hard to believe but I have the medals and trophies to prove it!

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Iqbal Sandhu, CFO

Believe it or not, as a kid I actually wanted to be an Accountant. I was fascinated by being able to interpret the world through its one universal language… numbers! I qualified as an Accountant after completing my ACCA exams over 20 years ago and have since spent my career working for large organisations AXA and Capita. Both of which have afforded me great experiences of working in some very varied senior Finance roles across their groups.

Fun fact:

In my early teens, I'd work with my dad on building sites. It was actually when my work life started, although with no national insurance number it was unpaid child labour so I don’t think that counts! But I tell you what, that experience soon sorted out my fear of heights!

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Sam Hart, CIO

I initially trained as a film-maker/editor, followed by many years in newspaper production. I then made the decision to re-train, which led to a switch in careers to IT. I’ve worked in many roles, ranging from: Desktop Support, Systems Engineer, Network Engineer, Technical Architect, and then Information Security and Risk and Audit. Oh, and there was a mid-life switch to midwifery for 12 months, which didn’t work out. So, here I am today at Agiito after falling into the industry in the advent of GDPR. I’ve stayed in the business, not just for the travel but because I love the business and what it stands for.

Fun fact:

I love growing veg, but I’m only just learning to love to eat it! I also have a huge enjoyment for outdoor cooking, so I’ve dug a fire pit in the back garden to try and tempt my boys out into the fresh air!

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Steve Banks, CCO

So apart from a ‘brief sabbatical’, I’ve been with the business for 26 years starting with Lonsdale Travel, and have since worked across a variety of areas including Operations, Account Management, Sales and Sports Travel. It’s fair to say, I’m very passionate about the business travel sector and the solutions we provide to customers. I’m also a big advocate of what the industry stands for, so enjoy working with various trade bodies such as ITM, BTA and anything customer facing with regards to travel.

Fun fact:

A little tenuous, but I once gave fashion advice to David Beckham.

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We say a big "no" to single use plastics in our offices to help protect the environment and keep our planet clean.

No single-use plastics

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We give all of our employees one paid community day every year to share their skills and give back to their local communities.

Community days

Our Mental Health First Aiders are the first line of support to guide our people if they’re struggling with their mental health.

Mental Health 

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Our scheme offers a discounted bike purchase while reaping the benefits of regular exercise for greener and cheaper commuting.

Cycling scheme

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We've partnered with Trees4Travel to help our customers reduce their carbon footprint and hit those CSR goals through carbon offsetting.

Carbon offset

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We invest in the wellbeing of our employees through our partnership with Care first employee assistance.

Employee assistance

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We continue to seek out and celebrate our people's achievements, no matter their gender to redress our gender pay gap.

Gender pay gap

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Since 2017, we've been supporting Alzheimer’s Society who deliver invaluable services to people living with dementia.


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​Our responsibilities.

​​We’re committed to being a responsible business, from the welfare of our people to the trees in our rainforests. Here’s just a handful of the things we do.

Come and meet our fearless leaders.

​We're open about our values, we live and breathe them in everything we do.

They're the north star that guides us, sets out how we want to see the world and how we want to be seen by it. They ensure we speak with a ‘single voice’ across our business, no matter what we're doing or who we're doing it for.

Our values.

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We say it as it is and we’re not afraid to speak out, even if it makes us uncomfortable.

We put effort into doing the best we can, take responsibility for all our actions and have each other’s backs.

We may be straight talkers, but we are also considerate and respectful.

We are genuine, honest and true to ourselves and our values.

We only say things about fellow colleagues that we would say to their face.

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We adapt to any situation and with speed and decisiveness.

We are forward-looking, original thinkers hungry for innovation and excellence.

We always question what can be done better and act on our ideas.

We enjoy the journey we’re on, no matter what comes our way. 

Our enthusiasm for pushing boundaries inspires others. 

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We explore what is best for the company. 

We do it with wonder and curiosity, challenging the status quo. 

Our positivity stems from our enthusiasm for what we do.

We are human and we make time to have fun.

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